Frequently asked questions

FAQs: Company and general information
Learn more about the company and its production.
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FAQs: Environment and Sustainability
Find out more about Faber-Castell's approach to environmental protection & sustainability.
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FAQs: Pens and Pencils
Questions regarding pens and pencils.
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FAQs: Fineliner, felt-tip pens & markers
Any questions regarding fineliner, felt-tip pens and markers.
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FAQs: Further Products
Here you can find out more about ballpoint pens, mechanical pencils, fountain pens, uni-ball, crayons and ink.
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