FAQs

Please note: Due to the current situation and the applicable regulations, we are unfortunately unable to offer guided tours at Faber-Castell. Our visitor centre and the shop at the castle are still open.

What to expect?

Which tours can I book?

Two stations can be visited at Faber-Castell after making a binding reservation via our website:

  • "Old Lead" Museum
  • Faber Castell castle

Duration per station approx. 1 hour

Dates

from June 2020:

twice a week, Wednesday and Friday; hourly guided tours between 10 a.m. and 3 p.m. (options can be booked online)

Price per person and per station: 9,00 €, payable on site on the day of the guided tour

Children under 6 years of age get free admission

IMPORTANT: in order to be able to determine the total number of participants per tour in advance, please also include children under 6 years of age as participants!

Individual group tours on request!

Where can I book a tour?

Tours can exclusively be booked via our online form which you find here.

Book your tour

What size can a group have?

Guided tours in small groups in order to comply with the legal requirements for infection control.

What do I need to bear in mind when visiting Faber-Castell?

For the protection of all concerned, a visit to Faber-Castell is accompanied by observance of the applicable hygiene and distance rules. Wearing a mouth-nose cover you have brought with you is just as obligatory as following the instructions on hygiene measures on site.

Persons who feel ill or who have had contact with COVID-19 cases within the last 14 days are asked to refrain from visiting Faber-Castell in the interests of general protection against infection.

We thank you for your support!

Am I allowed to take pictures?

You can take pictures in our museum. Regrettably taking pictures is not allowed in the production plant and the castle.

Are the premises barrier-free?

Regrettably our historic buildings are partly not barrier-free (production and museum), our castle is barrier-free. Please also note, that longer marches have to be considered.
Questions?
Contact our service telefone: +49 (0) 911 – 881 991 08. Mondays 10:00-12:00 a.m., Wednesday 02:00-04:00 p.m. and Thursday 03:00-05:00 p.m..